Thank you for the feedback on our Oat Milk Chai Latte, and we're sorry to hear it wasn’t a hit for you!
Because oat milk naturally has a lighter consistency than dairy milk, it can result in a less creamy mouthfeel. We recommend re-shaking the drink before each sip as oat milk powder has a tendency to naturally separate. This ensures the oat milk is thoroughly combined and should improve the consistency and flavor profile.
Additionally, some members of our community have reached out saying they like to mix our oat milk flavors with their own milk or milk alternative instead of water as this adds some extra creaminess. While our flavors are designed to be mixed with cold water, this can be a great option if the creaminess still isn't hitting the mark for you.
Thank you again for this feedback as we continue to work to improve our oat milk flavors to deliver a great experience for our community. We will be sure to pass this feedback along to our team.
